Privacy Policy

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Privacy policy

What information do we collect?

Whatever you want to give us. Normally it’s your name, e-mail address, mailing address, phone number, samples and briefs.

What do we use your information for?

  • To spell your name correctly when we write back to you. We hate when people misspell our names.
  • To retrieve documents from the right Dropboxes, g-drives or FTP sites.
  • To send work to the right email addresses.
  • To process payments quickly so you can budget effectively.
  • To send you stuff we think you’ll like.

How do we protect your information?

With class-leading security including a secure server, and Secure Socket Layer (SSL) file transferring.

Do we disclose any of this information to outside parties?

Never, except for what we have to disclose to our suppliers who operate our website and do our accounting — but we have non-disclosure arrangements with them. Oh, and if the law asks us for something, we’ll hand it over. We would not do well in jail.

Intellectual Property

You’ll retain sole copyright, ownership and control over everything you give us to write, proofread, copyedit and translate. This includes any documents subsequently created or developed by us. All writing submitted to and edited by our contracted staff remains the intellectual property of the original author.

Plagiarism, Copyright and Content

Remember: breach of copyright and plagiarism are illegal. We assume no liability for the infringement of third-party copyright in the source content of anything you give us.

Non-Disclosure Agreements

Should you wish to have us sign a Non-Disclosure Agreement (NDA), please email a PDF of your NDA to

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

This policy was last modified on 05/09/2020.

Contacting Us

If there are any questions regarding this privacy policy, contact us using the information below.

111-1179 King Street West
Toronto ON
M6K 3C5

How Can We Help You?

If it’s on the list, we can do it. If it’s not on the list, we can probably still do it. Either way, let’s talk.

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    Thanks! As soon as your request makes it through cyberspace, we’ll give it a look. Until then, enjoy the best of Niles Crane. Pound for pound, there’s never been a better TV character.